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For any local support you need click on the link below to contact your Hach Ultra Representative: |
Contact Us:
When contacting us please provide us with the following details:
- Analyzer/system description or part number
- Analyzer/system serial number
- The invoice reference number
- Application/location of analyzer in your current process
- Analyzer/system software version
- User interface messages displayed
- Temperature, raw signal and concentration value
- Descriptive of alarm
- Laboratory method used to check our analyzer/system
- Date and type of last maintenance
- Relevant details to explain request
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